Privacy Policy

Effective Date: August 24, 2026
Last Updated: August 24, 2026

Welcome to BikriWorld (“BikriWorld,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, mobile application, and related services (collectively, the “Services”).

Our website is available at https://bikriworld.com/.

BikriWorld provides services that may allow users to obtain quotations for and sell used or old mobile phones, laptops, electronic devices, gadgets, and related products.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Services, we may collect the following categories of information.

1.1 Personal Information

When you request a quotation, schedule a pickup, create an account, contact us, or otherwise use our Services, we may collect information such as:

• Full name
• Mobile or telephone number
• Email address
• Pickup or communication address
• City, state, postal code, and other location details
• Information relating to the device you wish to sell
• Device model, brand, condition, specifications, and estimated value
• Device serial number, IMEI number, or other device identifiers where required
• Bank account or payment information where necessary to process a payment
• Identification or verification information where required for a transaction or applicable law
• Communications you send to us
• Any other information that you voluntarily provide to us

You should provide only information that is accurate and necessary for the relevant service.

1.2 Device and Technical Information

When you access our website or application, certain technical information may automatically be collected, including:

• IP address
• Browser type and version
• Device type and operating system
• Mobile device identifiers, where applicable
• Website pages visited
• Date and time of access
• Referring and exit pages
• General usage and interaction information
• Error logs and diagnostic information

We may use this information to maintain, secure, troubleshoot, and improve our Services.

1.3 Cookies and Similar Technologies

BikriWorld may use cookies, pixels, local storage, and similar technologies to operate and improve the website.

Cookies may help us:

• Keep the website functioning properly;
• Remember preferences;
• Understand how visitors use our website;
• Improve website performance;
• Detect fraud, abuse, or security issues; and
• Provide relevant communications or services where permitted.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

2. How We Use Your Information

We may use information collected through our Services for purposes including:

• Providing quotations for devices;
• Processing device sale requests;
• Arranging pickup, inspection, or delivery;
• Communicating with you regarding your transaction;
• Processing payments or refunds;
• Verifying information and preventing fraudulent transactions;
• Providing customer support;
• Managing user accounts;
• Improving our website, application, products, and services;
• Monitoring website performance and security;
• Detecting and preventing unauthorized activity;
• Complying with applicable laws and regulations;
• Responding to legal requests or government authorities where required; and
• Sending promotional or marketing communications where permitted and, where required, with your consent.

We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Device Information and Data

If you sell a phone, laptop, or other electronic device through BikriWorld, we may collect information about that device that is necessary to identify, evaluate, process, or complete the transaction.

You are responsible for backing up your personal information and removing your accounts, passwords, photographs, files, messages, applications, and other personal data from a device before handing it over to BikriWorld or its representatives.

Where applicable, we may perform or arrange device inspection, testing, diagnostics, data wiping, refurbishment, recycling, or other processing activities.

BikriWorld cannot guarantee recovery of personal information that a user fails to remove from a device before transferring possession of it.

4. How We Share Information

We may share personal information only as reasonably necessary to operate our Services or as permitted or required by law.

Depending on the circumstances, information may be shared with:

• Employees and authorized personnel;
• Service providers and technology providers;
• Pickup, logistics, inspection, refurbishment, recycling, or delivery partners;
• Payment processors, banks, or financial service providers;
• IT, hosting, security, analytics, and customer-support providers;
• Professional advisers, auditors, or consultants;
• Government authorities, courts, law-enforcement agencies, or regulators where legally required;
• Business partners involved in providing requested Services; and
• A successor entity in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transaction.

Where we engage third-party service providers to process personal information on our behalf, we expect them to handle information in accordance with applicable contractual and legal requirements.

We do not sell your personal information as a standalone commercial product.

5. Payments

Where you are entitled to receive payment for a device, we may require payment-related information to complete the transaction.

Payment information may be processed by banks, payment processors, or other authorized financial service providers. We may not directly store complete payment-card information when payment processing is handled by a third-party payment provider.

You should review the privacy practices of the relevant payment provider where applicable.

6. Marketing Communications

Where permitted by applicable law, we may contact you through email, telephone, SMS, WhatsApp, push notifications, or other communication channels regarding our Services, offers, updates, or promotions.

You may request that we stop sending promotional communications by using the unsubscribe or opt-out mechanism provided in the communication or by contacting us.

Transactional, security, and service-related communications may continue where necessary to provide the Services.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide and complete Services;
• Maintain transaction and business records;
• Resolve disputes;
• Prevent fraud and abuse;
• Enforce agreements;
• Comply with legal, tax, accounting, or regulatory obligations; and
• Protect our legal rights.

The exact retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

8. Data Security

We take reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, application, network, or electronic transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

You are responsible for keeping your account credentials, passwords, and other authentication information confidential.

9. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, payment services, or other services.

Those third parties operate independently and may have their own privacy policies and terms. BikriWorld is not responsible for the privacy, security, content, or practices of third-party services that are not controlled by us.

We encourage you to review the privacy policy of any third-party service before providing personal information.

10. Children's Privacy

Our Services are not intended for children who are not legally permitted to enter into transactions under applicable law.

We do not knowingly request or collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information held about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where legally permitted;
• Withdraw consent where processing is based on consent;
• Request information about how your personal information is processed;
• Object to or restrict certain processing activities where applicable; and
• Raise a complaint regarding our handling of personal information.

To exercise an applicable right, please contact us using the details provided in the “Contact Us” section.

We may need to verify your identity before processing certain requests.

Some requests may be subject to legal, contractual, security, or other applicable limitations.

12. Data Transfers

BikriWorld may use service providers or infrastructure located in India or other jurisdictions.

Where personal information is transferred, stored, or processed outside your state or country, we will take reasonable steps to handle that information in accordance with applicable privacy and data-protection requirements.

13. Legal Disclosure

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, court order, or legal process;
• Respond to a lawful request from a government or law-enforcement authority;
• Detect, investigate, or prevent fraud or security incidents;
• Protect the rights, property, or safety of BikriWorld, our users, or others; or
• Enforce our Terms and Conditions or other applicable agreements.

14. Business Transfers

If BikriWorld is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

Where required by applicable law, we will provide appropriate notice regarding material changes to the ownership or handling of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after an updated Privacy Policy becomes effective will be subject to the updated policy, to the extent permitted by applicable law.

16. Grievance and Privacy Requests

If you have a question, complaint, request, or concern regarding your personal information or this Privacy Policy, please contact us.

BikriWorld

Website: https://bikriworld.com/
Email: service@bikriworld.com
Phone: +91 82400 08217

Registered/Business Address:
[Insert BikriWorld's complete legal/business address]

Privacy/Grievance Contact:
[Insert name or designation of Privacy Officer/Grievance Officer, if applicable]

Email: service@bikriworld.com

We will review and respond to privacy-related requests within the period required by applicable law.

17. Applicable Law

This Privacy Policy shall be interpreted in accordance with applicable laws of India, subject to any mandatory rights or protections available to users under applicable law.

Any disputes relating to privacy or the use of the Services will be handled in accordance with applicable law and the applicable Terms and Conditions of BikriWorld.

18. Consent

By accessing or using the BikriWorld website, application, or Services, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will obtain consent through an appropriate mechanism.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

Contact Us

For privacy questions, data-related requests, or complaints:

BikriWorld
Email: service@bikriworld.com
Phone: +91 82400 08217
Website: https://bikriworld.com/

 

Address: [Insert complete legal/business address]